Returns

At Pazazz we strive to ensure our customers are fully satisfied with their purchase. Therefore we offer a 14 day return policy on products purchased from Pazazz.

Criteria to return a product

  • The product has not been used or damaged.
  • All original packaging and tags are intact and not damaged
  • You have notified us of your intention to return product within 14 days after it was received

We reserve the right to refuse a return if any of the criteria above are not met

Please note due to hygiene reasons we cannot accept returns on Lingerie and Underwear.

Refunds and Exchanges

Once we have received the return you have the option of either a refund or to exchange for any of our other available products.

Exchanges:

If you decide to exchange for another product and there is a difference in price we will either refund you the difference in the case of a shortfall or you will need to pay us the difference if the new product is of higher value than the returned product.

Refunds:

Refunds will be made within 2 days of us receiving the product.

The full price of the product purchased will be refunded.

Delivery fees where applicable will not be refunded.